Eliamall Store

Overview


Eliamall is an eCommerce platform based in Kenya. It offers a diverse range of services aimed at catering to the needs of both consumers and businesses. From digital services to lifestyle products, Eliamall provides a convenient online marketplace for customers to discover and purchase various offerings.

Challenges


Eliamall

Eliamall faced several challenges in establishing its online presence and driving customer engagement:

  • Standing out in the competitive eCommerce landscape in Kenya and attracting a loyal customer base.
  • Developing a robust and user-friendly eCommerce website capable of effectively handling a large inventory of products and services.
  • Crafting a comprehensive digital marketing strategy to increase brand awareness, drive website traffic, and promote sales through various online channels.

Solutions


Wenamax Digital collaborated with Eliamall to implement strategic solutions to address these challenges and achieve business objectives:

  • Designed a professional, responsive eCommerce website showcasing Eliamall's extensive services and products. The website features intuitive navigation, secure payment gateways, and customer-friendly interfaces to enhance the online shopping experience.
  • Launched a targeted digital marketing campaign encompassing SEO, social media marketing, and paid advertising to amplify Eliamall's online presence. This campaign included promotional videos, social media banners, and posters to engage and attract potential customers.
  • Produced compelling content, including product descriptions, blog posts, and promotional videos highlighting Eliamall's unique offerings and competitive advantages.
  • Implemented interactive elements such as live chat support, customer reviews, and personalized recommendations to foster engagement and build trust among online shoppers.

Scoreboard

  • +2.64% sessions
  • +12.35% average session duration
  • +25.47% pageviews
  • -53.21% bounce rate
  • +22.23% pages per session
  • +22.23% growth in sales

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